Terms.

1. Introduction

Welcome to Daasp ("Company", "we", "our", "us"). These Terms and Conditions ("Terms", "Terms and Conditions") govern your ("User", "Client", "you", "your") use of our website and the audit, design, engineering, and ongoing care services (the "Service") offered through daasp.co. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Audits, Sprints, and the Production Retainer

2.1 Production-Readiness Audit: The audit is a fixed-price review of the Client's existing application, delivered as a written report within the stated timeline, counted from receipt of all required access (repository, hosting, and relevant accounts). The audit fee is credited toward a sprint booked within 7 days of report delivery. The audit fee is not refundable once the report is delivered.

2.2 Production Sprint: Daasp offers a fixed-scope, fixed-price design and engineering sprint that takes an existing application to production. Each sprint has a defined scope, price, delivery timeline, and acceptance criteria agreed in writing before work begins, subject to the following conditions:

• The scope, including what is explicitly excluded, is defined in writing before the start date.

• Delivery timelines are counted in business days from the agreed start date and receipt of all required client materials (content, access, approvals). Client-side delays pause the delivery clock.

• Each sprint includes up to two revision rounds within the agreed scope. Requests outside the agreed scope are quoted separately as a change order or scheduled as a new sprint.

• Each sprint includes a 14-day defect warranty after go-live, covering defects in work Daasp delivered, not new feature requests or issues in code Daasp did not touch.

• If Daasp misses the agreed go-live date for reasons on Daasp's side, the remedy agreed in the written scope applies.

2.3 Included retainer month: The sprint fee includes the first month of the Production Retainer, beginning at go-live. The 3-month minimum term of the retainer is counted from and includes that first month, so two further monthly payments complete the minimum term. No separate retainer invoice is issued for the included month.

2.4 Production Retainer: The retainer is a monthly service covering ongoing design and engineering work: at least one shipped improvement per calendar week, monitoring and error handling, and model or prompt updates. It is capped at 20 engineering hours per calendar month. Hours are not carried over between months. Work that would exceed the cap, and any work outside the agreed remit, is quoted and approved in writing as a change order before it begins. After the 3-month minimum term the retainer continues monthly and either party may cancel with 30 days' written notice, effective at the end of the then-current billing month.

2.5 Third-party and usage costs: Hosting, AI model usage, and other third-party costs run on the Client's own accounts and are the Client's responsibility. A monthly usage estimate and cap are agreed in writing in the scope, and Daasp configures alerts before launch.

2.6 Support after the retainer ends: Once a retainer ends, Daasp provides no ongoing support, monitoring, or availability commitment unless a new agreement is in place. For former retainer clients, Daasp may accept individual incident work at $150 per hour with a 4-hour minimum block, on a best-effort basis with a target first response within 3 business days and no service level guarantee. Daasp may also offer a Standby service at $400 per month covering security patches, dependency updates, and a 48-hour target response, excluding feature work. A former client may restart the full Production Retainer at the then-current price without a new minimum term.

2.7 Custom Services: For work not covered by a standard offer, a custom agreement will be negotiated directly with the client. Pricing and terms will be agreed upon before commencement.

3. Payment

Audit fees are due before the audit begins. Sprint fees are due 50% before the sprint start date and 50% at acceptance against the agreed criteria, unless otherwise agreed in writing. The first retainer month is included in the sprint fee, so retainer billing begins in the second month and recurs monthly thereafter. Change orders for work beyond the retainer hour cap are invoiced separately and approved in writing before the work starts. All payments are due upon receipt of invoice or as otherwise indicated in any custom service agreement.

4. Use of Service

Clients are expected to use the Service in a manner that is ethical, legal, and not abusive. Daasp reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion, should any use be deemed inappropriate or harmful.

5. Intellectual Property Rights

All work produced by Daasp for its Clients under an audit, sprint, retainer engagement, or custom agreement will be the intellectual property of the Client, provided all payments have been made in full. Work lives in the Client's own repositories and accounts from day one. Daasp may request permission to use delivered work as a case study or testimonial after delivery; this is always optional for the Client and never a condition of pricing unless explicitly agreed in the written scope.

6. Limitation of Liability

Daasp will not be liable for any indirect, special, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of Georgia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

8. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

9. Contact Us

If you have any questions about these Terms, please contact us at hello@daasp.co.