What makes your subscription different from hiring a full-time designer or developer?

Think of us as your on-demand design and development team. Unlike full-time hires, our subscription offers: • Cost Savings: Access expert talent at a fraction of full-time salary costs, no benefits overhead. • Flexibility: Scale your design and development support up or down as your needs change. • Focused Expertise: Get senior-level skills exactly when you need them, without long-term commitment. • Speed & Efficiency: Fast turnaround on tasks, keeping your projects moving forward quickly.

What type of design and development work is included in the subscription?

Our subscription focuses on front-end design and development tasks. With each active task, you can request either design OR development work. Examples include: • Design: UI/UX improvements, website mockups, landing pages, graphics, mobile app interfaces. • Development: Implementing designs into code (HTML, CSS, Javascript, React and more.), feature enhancements, bug fixes, integrations, responsive layouts.

How does the subscription process work, from signing up to getting my tasks done?

Getting started is simple: • Subscribe: Choose subscription plan and sign up. • Onboarding: You'll receive an email with invites to our Slack channel for support and a Trello board for task management. • Submit Requests: Add design or development tasks to your Trello board, providing clear details. • We Get to Work: Our team starts working on your task, aiming for a fast turnaround (average 48 hours). • Review & Revise: We deliver the completed task, and we offer unlimited revisions until you're satisfied.

How fast can I expect my tasks to be completed with the subscription?

We aim for a fast average turnaround of 48 hours for most tasks, Monday to Friday. Keep in mind that turnaround time can vary depending on the complexity and scope of individual tasks. We prioritize quick updates and delivering work in days, not weeks.

What are the key benefits of choosing a subscription?

Our subscription is designed to provide you with: • Predictable Monthly Costs: Clear, flat monthly rates with no hidden fees. • Fast & Efficient Workflow: Quick task completion and continuous progress on your projects. • Expert Talent Access: Benefit from senior-level design and development professionals. • Flexibility & Scalability: Pause, cancel, or scale your subscription as your needs evolve. • Peace of Mind: Unlimited revisions and dedicated support to ensure your satisfaction.

Do you also offer project-based design and development services, or only subscriptions?

Yes, absolutely! We offer both subscription and project-based design and development services. • Subscription: Ideal for ongoing design and development support, with a consistent monthly rate for a continuous stream of tasks. Perfect for startups and businesses that need flexible, scalable support. • Project-Based: Best for well-defined projects with specific scopes and deliverables, such as website redesigns, custom web application development, or large feature implementations. Choose the path that best fits your current needs and project type. If you're unsure, book a free consultation, and we'll help you decide!

What types of projects do you typically take on?

We specialize in custom web design and front-end development projects that drive results. Common project types include: • Website Redesigns & New Website Builds: Modern, responsive websites that enhance your brand and user experience. • Web Application Development (Front-End Focused): User interfaces for SaaS platforms, web tools, and custom applications. • Landing Page Design & Development: High-converting landing pages for marketing campaigns. • E-commerce Website Enhancements (Front-End): Improving user flow, design updates, and feature additions for online stores. • UI/UX Design for Digital Products: User-centered design for web and mobile applications. This is just a glimpse! We're happy to discuss your specific project needs and see if we're a good fit.

How does project-based pricing work and how do I get a quote?

Project-based pricing is customized to the specific scope and complexity of each project. It's not a fixed monthly rate like our subscription. To get an accurate quote for your project: • Book a Free Consultation: This is the best way to discuss your project details. • Project Discussion: We'll discuss your goals, requirements, and desired features. • Personalized Quote: Based on our discussion, we'll provide you with a detailed, transparent quote outlining the project scope and cost.

What if I need revisions or I'm not satisfied with the work (regardless of service)?

Your satisfaction is our absolute priority. We are committed to delivering work that perfectly meets your needs. • Unlimited Revisions (Subscription): Subscription plans include unlimited revisions on every task. We'll keep revising until you're 100% happy. • Revision Rounds (Project-Based): Project-based work includes clearly defined rounds of revisions as part of the project scope, ensuring we align with your vision throughout the project. We are dedicated to getting it right, no matter which service you choose.

What kind of support and communication do you offer (for both services)?

We prioritize clear and efficient communication, and we aim to be flexible to fit your workflow. • Our Standard Channels (Slack & Trello): We primarily utilize Slack for quick chats and updates and Trello for organized task management (especially for subscriptions). These tools help us stay efficient and responsive. • Your Preferred Platform (Adaptable): If you prefer to use your team's existing communication tools (like your own Slack workspace, project management software, etc.), we are happy to adapt and integrate with your preferred platforms whenever possible. We want to make communication seamless for you. • Consistent Communication: Regardless of the platform, you can expect proactive updates and clear communication from our team throughout your engagement, whether it's a subscription or a project. We are committed to making communication easy and effective, working in a way that best suits your needs.

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